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Unified Voicemail
Unified voicemail is the combination of different voicemail bearers into a single voicemail system. Using dedicated DID /DDI numbers for each mailbox, the mailbox can be used on a variety of devices and end-points. This is similar to what GSM providers use for their voicemail systems. Mobile phones and traditional analog phones need to support conditional call diversion to enjoy unified voicemail. Unified voicemail can be extended into unified messaging as already used. Advantages Some telephone users have several telephone accounts, which may include home, work, mobile, and SIP numbers. Unified voicemail provides a single voicemail for several accounts. See also * Unified communications * Unified messaging Providers * Alcatel - provider of unified communication services. * Avaya - provider of communication systems, applications, and services. * Cisco Cisco Systems, Inc. (using the trademark Cisco) is an American multinational digital communications technology con ...
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Voicemail
A voicemail system (also known as voice message or voice bank) is a computer-based system that allows callers to leave a recorded message when the recipient has been unable (or unwilling) to answer the phone. Calls may be directed to voicemail manually or automatically. The caller is prompted to leave a message that the recipient can retrieve at a later time. Voicemail can be used for personal calls, but more complex systems exist for companies and services to handle the volume of customer requests. The term is also used more broadly to denote ''any'' system of conveying stored telecommunications voice messages, including using older technology like answering machines. Features Voicemail systems are designed to convey a caller's recorded audio message to a recipient. To do so they contain a user interface to select, play, and manage messages; a delivery method to either play or otherwise deliver the message; and a notification ability to inform the user of a waiting message ...
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Direct Inward Dialing
Direct inward dialing (DID), also called direct dial-in (DDI) in Europe and Oceania, is a telecommunication service offered by telephone companies to subscribers who operate private branch exchange (PBX) systems. The feature provides service for multiple telephone numbers over one or more analog or digital physical circuits to the PBX, and transmits the dialed telephone number to the PBX so that a PBX extension is directly accessible for an outside caller, possibly by-passing an auto-attendant. Plain old telephone service For direct inward dialing service, the telephone company provides one or more trunk lines to the customer for connection to the customer's PBX, and allocates a range of telephone numbers to the customer. Calls to such numbers are forwarded to the customer's PBX via the trunks. As calls are presented to the PBX, the dialed telephone number is signaled to the PBX with Dialed Number Identification Service (DNIS) using a prearranged, usually partial format, e.g., ...
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Unified Communications
Unified communications (UC) is a business and marketing concept describing the integration of enterprise communication services such as instant messaging (chat), presence information, voice (including IP telephony), mobility features (including extension mobility and single number reach), audio, web & video conferencing, fixed-mobile convergence (FMC), desktop sharing, data sharing (including web connected electronic interactive whiteboards), call control and speech recognition with non-real-time communication services such as unified messaging (integrated voicemail, e-mail, SMS and fax). UC is not necessarily a single product, but a set of products that provides a consistent unified user interface and user experience across multiple devices and media types. In its broadest sense, the UC can encompass all forms of communications that are exchanged via a network to include other forms of communications such as Internet Protocol television (IPTV) and digital signage a ...
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Alcatel-Lucent
Alcatel-Lucent S.A. () was a multinational telecommunications equipment company, headquartered in Boulogne-Billancourt, Paris, France. The company focused on Fixed line telephone, fixed, Mobile phone, mobile and telecommunications convergence, converged networking hardware, Internet Protocol, IP technologies, Telecommunications convergence#Telecommunication convergence business support systems, software and services, and operated between 2006 and 2016 in more than 130 countries. The American company Lucent Technologies was acquired by the France-based Alcatel in 2006, after which the latter renamed itself to Alcatel-Lucent. Lucent was a successor of AT&T's Western Electric and a holding company of Bell Labs. In 2014, the Alcatel-Lucent group split into two: Alcatel-Lucent Enterprise, providing enterprise communication services, and Alcatel-Lucent, selling to communications operators. The enterprise business was sold to China Huaxin Post and Telecom Technologies in the same year, ...
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Avaya
Avaya LLC(), formerly Avaya Inc., is an American multinational technology company headquartered in Morristown, New Jersey, that provides cloud communications and workstream collaboration services. The company's platform includes unified communications and contact center services. In 2019, the company provided services to 220,000 customer locations in 190 countries. History In 1995, AT&T Corporation renamed their subsidiary AT&T Technologies to Lucent Technologies and spun it off in 1996. Lucent subsequently spun off units of its own in an attempt to restructure its struggling operations. Avaya Inc. was spun off from Lucent as its own company in 2000 (Lucent merged with Alcatel SA in 2006, becoming Alcatel-Lucent, which was purchased in turn by Nokia Nokia Corporation is a Finnish multinational corporation, multinational telecommunications industry, telecommunications, technology company, information technology, and consumer electronics corporation, originally establish ...
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Cisco
Cisco Systems, Inc. (using the trademark Cisco) is an American multinational digital communications technology conglomerate corporation headquartered in San Jose, California. Cisco develops, manufactures, and sells networking hardware, software, telecommunications equipment and other high-technology services and products. Cisco specializes in specific tech markets, such as the Internet of things (IoT), domain security, videoconferencing, and energy management with products including Webex, OpenDNS, Jabber, Duo Security, Silicon One, and Jasper. Cisco Systems was founded in December 1984 by Leonard Bosack and Sandy Lerner, two Stanford University computer scientists who had been instrumental in connecting computers at Stanford. They pioneered the concept of a local area network (LAN) being used to connect distant computers over a multiprotocol router system. The company went public in 1990 and, by the end of the dot-com bubble in 2000, had a market capitali ...
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Telecommunication Services
Telecommunication, often used in its plural form or abbreviated as telecom, is the transmission of information over a distance using electronic means, typically through cables, radio waves, or other communication technologies. These means of transmission may be divided into communication channels for multiplexing, allowing for a single medium to transmit several concurrent communication sessions. Long-distance technologies invented during the 20th and 21st centuries generally use electric power, and include the telegraph, telephone, television, and radio. Early telecommunication networks used metal wires as the medium for transmitting signals. These networks were used for telegraphy and telephony for many decades. In the first decade of the 20th century, a revolution in wireless communication began with breakthroughs including those made in radio communications by Guglielmo Marconi, who won the 1909 Nobel Prize in Physics. Other early pioneers in electrical and electronic tel ...
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