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Technology Alignment
Business and technology alignment, or just technology alignment, corrects terminology and assumptions used in business to better match those of technology and standards anticipated in the technology strategy and technology roadmaps. Changes terminology When technology is changing very rapidly in an industry, the aligning of business terms to the distinctions that the technology requires tends to dominate any enterprise taxonomy development effort. In such circumstances, consultants or specific technology training is usually required, as the organization lacks the internal skills or experience with the technologies that it expects to be using soon. Example: government In government, for example, citizen use of the Internet and the increased availability of remote work has presented special challenges and opportunities, typically called "e-government". At the same time, internal operational efficiencies have become more of a priority due to rising competition between jurisdict ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Technology Strategy
Technology strategy (information technology strategy or IT strategy) is the overall plan which consists of objectives, principles and tactics relating to use of technologies within a particular organization. Such strategies primarily focus on the technologies themselves and in some cases the people who directly manage those technologies. The strategy can be implied from the organization's behaviors towards technology decisions, and may be written down in a document. The strategy includes the formal vision that guides the acquisition, allocation, and management of IT resources so it can help fulfill the organizational objectives. Other generations of technology-related strategies primarily focus on: the efficiency of the company's spending on technology; how people, for example the organization's customers and employees, exploit technologies in ways that create value for the organization; on the full integration of technology-related decisions with the company's strategies and oper ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Service Canada
Service Canada is the program operated by Employment and Social Development Canada to serve as a single-point of access for the Government of Canada's largest and most heavily used programs, such as the social insurance number, the Employment Insurance program, the Old Age Security program and the Canada Pension Plan. Service Canada centres also accept applications for Canadian passports. History Service Canada officially began operations on September 14, 2005 with a mandate to provide a single point of access to a range of government services and benefits either in person, by phone, by internet, or by mail. Service Canada's origins, however, date back to 1998 when the Government of Canada began developing an integrated citizen-centred service strategy based on detailed surveys of citizens' needs and expectations. As of May 2007, Service Canada has partnered with over 14 other departments and agencies to provide access to more than 50 government programs and services. It al ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Layoff
A layoff or downsizing is the temporary suspension or permanent termination of employment of an employee or, more commonly, a group of employees (collective layoff) for business reasons, such as personnel management or downsizing an organization. Originally, ''layoff'' referred exclusively to a temporary interruption in work, or employment but this has evolved to a permanent elimination of a position in both British and US English, requiring the addition of "temporary" to specify the original meaning of the word. A layoff is not to be confused with Wrongful dismissal, wrongful termination. ''Laid off workers'' or ''displaced workers'' are workers who have lost or left their jobs because their employer has closed or moved, there was insufficient work for them to do, or their position or Shift work, shift was abolished (Borbely, 2011). Downsizing in a company is defined to involve the reduction of employees in a workforce. Downsizing in companies became a popular practice in the 1 ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Business Process Reengineering
Business process re-engineering (BPR) is a business management strategy originally pioneered in the early 1990s, focusing on the analysis and design of workflows and business processes within an organization. BPR aims to help organizations fundamentally rethink how they do their work in order to improve customer service, cut operational costs, and become world-class competitors.Business Process Re-engineering Assessment Guide United States General Accounting Office, May 1997. BPR seeks to help companies radically restructure their organizations by focusing on the ground-up design of their business processes. According to early BPR proponent Thomas H. Davenport (1990), a business process is a set of log ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Canada Pension Plan
The Canada Pension Plan (CPP; ) is a contributory, earnings-related social insurance program. It is one of the two major components of Canada's public retirement income system, the other being Old Age Security (OAS). Other parts of Canada's retirement system are private pensions, either employer-sponsored or from tax-deferred individual savings (known in Canada as a registered retirement savings plan). As of June 30, 2024, CPP Investments (CPPIB) manages over Canadian dollar, C$646 billion in investment assets for the Canada Pension Plan on behalf of 22 million Canadians. CPPIB is one of the world's largest pension funds. Description The CPP mandates all employed Canadians 18 years of age and over to contribute a prescribed portion of their earnings income (with an equal matching amount contributed by their employer) to a federally administered pension plan. The plan is administered by Employment and Social Development Canada on behalf of employees in all Provinces and territories ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Call Centre
A call centre ( Commonwealth spelling) or call center ( American spelling; see spelling differences) is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone. An inbound call centre is operated by a company to administer incoming product or service support or information inquiries from consumers. Outbound call centres are usually operated for sales purposes such as telemarketing, for solicitation of charitable or political donations, debt collection, market research, emergency notifications, and urgent/critical needs blood banks. A contact centre is a further extension of call centres telephony based capabilities, administers centralised handling of individual communications, including letters, faxes, live support software, social media, instant message, and email. A call center was previously seen as an open workspace for call center agents, with workstations that included a compute ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Business Process
A business process, business method, or business function is a collection of related, structured activities or tasks performed by people or equipment in which a specific sequence produces a service or product (that serves a particular business goal) for a particular customer or customers. Business processes occur at all organizational levels and may or may not be visible to the customers. A business process may often be visualized (modeled) as a flowchart of a sequence of activities with interleaving decision points or as a process matrix of a sequence of activities with relevance rules based on data in the process. The benefits of using business processes include improved customer satisfaction and improved agility for reacting to rapid market change. Process-oriented organizations break down the barriers of structural departments and try to avoid functional silos. Overview A business process begins with a mission objective (an external event) and ends with achievement of the ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Information Technology
Information technology (IT) is a set of related fields within information and communications technology (ICT), that encompass computer systems, software, programming languages, data processing, data and information processing, and storage. Information technology is an application of computer science and computer engineering. The term is commonly used as a synonym for computers and computer networks, but it also encompasses other information distribution technologies such as television and telephones. Several products or services within an economy are associated with information technology, including computer hardware, software, electronics, semiconductors, internet, Telecommunications equipment, telecom equipment, and e-commerce.. An information technology system (IT system) is generally an information system, a communications system, or, more specifically speaking, a Computer, computer system — including all Computer hardware, hardware, software, and peripheral equipment � ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Information Infrastructure
An information infrastructure is defined by Ole Hanseth (2002) as "a shared, evolving, open, standardized, and heterogeneous installed base" and by Pironti (2006) as all of the people, processes, procedures, tools, facilities, and technology which support the creation, use, transport, storage, and destruction of information. The notion of information infrastructures, introduced in the 1990s and refined during the following decade, has proven quite fruitful to the information systems (IS) field. It changed the perspective from organizations to networks and from systems to infrastructure, allowing for a global and emergent perspective on information systems. Information infrastructure is a technical structure of an organizational form, an analytical perspective or a semantic network. The concept of information infrastructure (II) was introduced in the early 1990s, first as a political initiative (Gore, 1993 & Bangemann, 1994), later as a more specific concept in IS research. For t ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Data Dictionary
A data dictionary, or metadata repository, as defined in the ''IBM Dictionary of Computing'', is a "centralized repository of information about data such as meaning, relationships to other data, origin, usage, and format". ''Oracle Corporation, Oracle'' defines it as a collection of tables with metadata. The term can have one of several closely related meanings pertaining to databases and database management systems (DBMS): * A document describing a database or collection of databases * An integral software component, component of a Database management system, DBMS that is required to determine its structure * A piece of middleware that extends or supplants the native data dictionary of a DBMS Documentation The terms ''data dictionary'' and ''data repository'' indicate a more general software utility than a catalogue. A ''catalogue'' is closely coupled with the DBMS software. It provides the information stored in it to the user and the DBA, but it is mainly accessed by the vario ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Leadership
Leadership, is defined as the ability of an individual, group, or organization to "", influence, or guide other individuals, teams, or organizations. "Leadership" is a contested term. Specialist literature debates various viewpoints on the concept, sometimes contrasting Eastern world, Eastern and Western world, Western approaches to leadership, and also (within the West) North American versus European approaches. Some U.S. academic environments define leadership as "a process of social influence in which a person can enlist the aid and Peer support, support of others in the accomplishment of a common and Ethics, ethical task (project management), task". In other words, leadership is an influential Power (social and political), power-relationship in which the power of one party (the "leader") promotes movement/change in others (the "followers"). Some have challenged the more traditional managerial views of leadership (which portray leadership as something possessed or owned by ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Technology Roadmap
A technology roadmap is a flexible planning schedule to support strategic and long-range planning, by matching short-term and long-term goals with specific technology solutions. It is a plan that applies to a new product or process and may include using technology forecasting or technology scouting to identify suitable emerging technologies. It is a known technique to help manage the fuzzy front-end of innovation. It is also expected that roadmapping techniques may help companies to survive in turbulent environments and help them to plan in a more holistic way to include non-financial goals and drive towards a more sustainable development. Here roadmaps can be combined with other corporate foresight methods to facilitate systemic change. Developing a roadmap has three major uses.Garcia, M.L. and Bray, O.H. (1997). "Fundamentals of Technology Roadmapping". Strategic Business Development Department, Sandia National Laboratories/ref> It helps reach a consensus about a set of needs ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
